Short, sweet, and to the point

Our stay had its ups and downs. The pub was a delightful surprise, with a friendly bartender. The breakfast was excellent, but cleanliness left something to be desired, especially with strong smoke odors in the hallways. A mix of pleasant service and unfortunate issues made this stay memorable for the wrong reasons.

Just an optimal selection for a brief visit in Waterville with exceptional value. The staff were pleasant and responsive when I needed extra linens. Make sure to check for cleanliness before settling in.

Awful smell and dirty bathroom encountered.

We had a spacious room perfect for our large family, and the nearby water adventures added excitement to our stay. The staff was friendly and made us feel welcome during our visit with my sister.

In my children’s opinion, the pool area could use some extra cleaning and maintenance.

Upon arrival, the front exterior resembled a place shut down, raising a bit of concern before stepping inside. Unfortunately, the pool area could use updates with sections showing chipped paint and missing tiles. If you're staying in rooms facing the interstate, expect a bit of noise that might disrupt your peace, especially during peak hours. Another minor quibble is the confusing exit signage that primarily points to the stairs, leaving those needing elevators without clear direction, adding an unnecessary hassle when lugging bags.

i had a pleasant stay at best western plus. the room was clean and spacious, perfect for my family's needs. the staff was friendly and welcoming. the hotel's location is great—it's close to the top-rated attractions in the area, making it easy to explore. i particularly liked the quick service at the restaurant.

one mild critique, the complimentary breakfast information could've been clearer.

Can recommend for a rapid stop

Clean room, friendly staff, and great breakfast, paired with a convenient location near Bangor Airport, made my brief stay enjoyable and stress-free.

Not obvious to find without adding further information.

great access to local eateries and cultural sites

during my stay, I really appreciated the easy walking distance to a variety of nearby restaurants like Five Guys and Starbucks. Being so close to the Colby College Museum of Art made it super convenient for my city strolls. the beds in my room were also extremely comfortable, giving me a good night’s rest after a long day of exploring.

Stayed in a Double Room with Two Double Beds-great location near attractions and friendly staff. The indoor pool provided a refreshing escape. The dining experience could use more clarity on breakfast options, but overall, a pleasant stay in a convenient spot for exploring.

I loved the quick service at the restaurant. they offered delicious breakfast options! 🥐 The only downside was the pool area seemed a bit crowded. Overall, a nice stay for our family trip!

clean rooms but needs clearer dining info

The hotel environment was spotless and had a cheerful vibe that I appreciated. The hard-working staff truly stood out, especially during a busy dinner service when they remained professional and friendly. The food quality surpassed my expectations, with flavors that made each meal enjoyable.

I found the information about breakfast options a bit unclear.

The bright decor in the common areas was uplifting, and the staff was incredibly helpful, making our stay feel pampering and special.

More seating near the elevators would be appreciated.

Clean room and functional A/C, but ants infested our snacks. Disappointing at times.